+92 321-8129196
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+92 321-8129196 Primary Support
+92 322 2500050 Secondary Support
+92 42 35290569 Secondary Support
healthcare@softech-systems.com
  • **To book an appointment at Patel Hospital, call on the following number UAN number 111-174-174 Or +92 21 38658894 پٹیل اسپتال میں اپائنٹمنٹ بک کروانے کے لئے ، درج ذیل نمبر پر کال کریں Update We are pleased to launch Apps for Doctors and Patients. Doctors may download the Android app from here: App for Doctor Patients may download the Android app from here: App for Patient

CONSULTANT PORTAL

  • To Sign up as a consultant, open the URL: https://www.healthcarepakistan.pk
  • Click on the Register Clinic button.
  • Fill the form and click on the sign up button.
  • A request will be sent to admin of the Healthcare Portal.
  • Once the request is approved, the consultant will be able to login at the portal.
  • Click on the login button.
  • Enter your email address, password and click on the login button.
  • A verification code will be sent on the mobile no given while registration.
  • Enter the code and click on the Verify code button.
  • The consultant will be able to login in the account.
  • The consultant can update the Intro by clicking on the Edit button against About Me link.
  • Write the Introduction and click on the save button.
  • Congratulations! The Intro will be added to your profile.
  • To upload photos, click on the Add Photo link.
  • Click on the choose file button, add files and click on the Upload button.
  • Congratulations! The Photo(s) will be upload to your profile.
  • To Upload Videos, click on the Add video link.
  • Click on the Add button, add files and click on the Upload button.
  • Add the video embed code and click on the Save button.
  • Congratulations! The video(s) will be upload to your profile.
  • Click on the My Portal Link.
  • As soon as the user click on the My Portal link, setup profile screen will appear in UI.
  • Fill your information, i.e. First Name, Last Name, Specialty, Phone No, Timezone, E-Mail, City, State/Province, Address and Country (fields with “*” marks are mandatory).
  • Click on the SAVE CHANGES button.
  • To upload your latest picture, click on the picture icon.
  • Click on Choose File Button to select the file and then click on the submit button.
  • Click on the NEXT button to load the clinic. It includes:
    • Appointments.
    • Patients.
    • Finance.
    • Reports.
  • Click on the Clinic Name link on the side bar menu to view registered practices.
  • Registered Practices screen will appear at UI.
  • Click on the Add New Practice button to add more Practices.
  • Practice Detail form will appear at UI.
  • Fill the form, upload the logo of the practice and click on the Signup Button.
  • A toaster message will appear at UI.
  • System will also ask to setup the fee for this practice.
  • Enter fee and click on the Save button.
  • Newly defined practice will appear in the list of practices registered as shown below:
  • Update the profile and click on the Profile button in side menu.
  • Setup Profile form will appear at UI.
  • The user will be able to Edit/Update information and click the Update User button.
  • A toaster message will be displayed at the UI.

In My Schedule, consultant can edit the schedule for clinic(s).

  • Click on the MY SCHEDULE link from the side bar menu.
  • Click on the Name.
  • Edit the days and timings according to the schedule.
  • Click on the UPDATE PRACTITIONER button.
  • A toaster message will be displayed at the UI.

In Connected Practices, consultant can add Practice(s) by sending request(s) to other practitioners.

  • Click on the Connected Practice(s) link on the side bar menu.
  • Click on the Add Practice button.
  • The user will be able to search the consultant(s) by specialty dropdown.
  • The user will be able to search the Clinic directly from the search bar.
  • Click on the CONNECT button to send request to the clinic.
  • The admin of that clinic shall approve the request and then the user will be able to operate under that clinic.

In Admin, consultant can perform the following:

  • Add Practitioner(s) and Assistant(s).
  • Configuration menu.
  • Register New Practice.
  • Billing Service Settings.
  • My Medicine.
  • EMR Templates.
  • Click on the Practitioners & Assistants link in the Admin panel on the side bar menu.
  • Practitioners & Assistants list will appear at UI.
  • Click on the Add/Edit button.
  • User Registration form will appear in UI.
  • Fill the form that includes:
    • First Name.
    • Last Name.
    • Mobile.
    • D.O.B.
    • Practice.
    • ‘Is Practitioner’ checkbox.
    • Contact Information:
      • Address.
      • Postal/Zip Code.
      • City.
      • Country.
    • Role Name.
    • Login Information.
      • Username.
      • Password.
      • ‘Active’ checkmark.
  • Fill the form & Click on the SAVE button.
  • A message will appear in UI “Record saved successfully”.
  • Click on the OK button.
  • Click on the Configuration link in the Admin panel of the side bar menu.
  • Configuration screen view will appear in UI.
  • Select the Clinic name from the dropdown menu.
  • The user will be able to update/Add the following:
    • Consultant Fee.
    • Add New Service.
  • Click on the Edit button to update Consultant Fee.
  • To add Service, click on the Add New Service button.
  • Click on the Register New Clinic link under Admin panel of the side bar menu.
  • Registered Practices screen will appear at UI.
  • Click on the Add New Practice button to add more Practices.
  • Practice Detail form will appear at UI.
  • Fill the form, upload the logo of the practice and click on the Signup Button.
  • A toaster message will appear at UI.
  • System will also ask to setup the fee for this practice.
  • Enter fee and click on the Save button.
  • Newly defined practice will appear in the list of practices registered.
  • In billing services settings, the User will be able to:
    • Update Consultancy Fee.
    • Add Category.
      • Add Service(s).
    • Add Taxes.
  • Click on the Billing Service Settings link in admin panel of the side bar menu.
  • Service categories view will appear in UI.
  • By default Rs. 1500 is set as consultancy fee in the system, to update Consultancy fee, click on the Consultancy link.
  • Click on the edit button to update the fee.
  • Service dialogue view will appear in UI.
  • Update the Service Price and click on the SAVE button.
  • Updated service price will appear in UI.
  • To add different category, click on the Add Category button.
  • Category dialogue box will appear in UI.
  • Define Category Name and click on the Save button.
  • Category defined will appear under Service Categories view.
  • Click on the Category to add services in it.
  • Click on the newly defined category to add services in it.
  • Add services view will appear in UI.
  • Click on the Add Service button to add services under the category.
  • Service dialogue view will appear in UI.
  • Enter Service Name, Define Service Price and click on the Save button. Repeat the process to add multiple services.
  • Newly added service will appear in UI under category defined.
  • To add different Taxes, click on the Add Tax button.
  • Definition of New Tax Type screen will appear in UI.
  • Define Tax Type and Tax Rate.
  • Click on the Save button.
  • New Tax Type defined will appear in UI.
  • User will be able to tag defined tax type with different billing services (i.e. Consultancy Fee, Test Charges, etc).

The user will be able to define list of medication dictionary under My Medicine link and then further define medicine(s) under defined dictionary. Then the user will be able to prescribe those medicine(s) to the patient(s).

  • To add medicine dictionary, click on the My Medicine link under the Admin panel of the side menu.
  • Click on the Add button to define medicine dictionary.
  • Define dictionary name and click on the Add button.
  • The added dictionary will appear under the medicine dictionary list.
  • Click on the dictionary name to add medicine(s) under it.
  • Add medicine(s) view will appear in UI. Click on the Add button to add medicine(s).
  • Add Medicine Dictionary detail form will appear in UI.
  • Define Medicine Name, Generic Name, ‘Forms’ from the dropdown menu, Company Name and click on the SAVE button.
  • The medicine will appear under the dictionary. Click Add button to define more medicine(s) under this dictionary.

The user will be able to define different EMR templates according to specific disease(s) to increase work efficiency. The user will be able to tag those EMR templates to patient(s).

  • To define EMR Template, click on the EMR Template link under the Admin panel of the side menu.
  • Add template box will appear in UI.
  • Enter Template Name and click on the SAVE button.
  • A toaster message will appear in UI “Template Name Saved Successfully”.
  • EMR view will appear in UI.
  • The user will be able to define Presenting Complaints, Diagnosis, Medications, Investigations and Procedures, Medical Advice and Plan under this view.

The complaint patient tells the doctors while Checked In.

  • Enter the Complaint, select Duration, select Type, select Time and click on the ADD button.
  • A toaster message will appear in UI.
  • The added complaint will appear under Presenting Complaint tab.

The user can select the preloaded diagnosis from the List from ICT-10.

  • To Add Diagnosis of a patient enter diagnosis. The list displayed will be displayed.
  • Select any item from the list and click to save changes, this will add diagnosis for the patient under current observation.
  • A toaster message will appear at UI.
  • The added diagnosis will appear under the Diagnosis Section.

The user can Add Medication to a Patient’s Prescription.

  • A doctor can prescribe medicine using the Medicine feature provided under the Prescription Section, to prescribe medicine(s) click on the Add Medicine button, this will open the following section.
  • Select medicine from the drop down list and click add button, user can provide instructions, route, days, Frequency & Dosage for medicine.
  • The Added medication will appear under the medication section, current view.
  • A toaster message will appear at UI.

The user can prescribe the patients to take lab test.

  • A doctor can refer a Patient to Laboratory for any Investigation that he feels the patient must go through, Investigation feature is provided under the Prescription Section.
  • To enter the Investigation, please click on the “Investigation” link and type a keyword e.g. “Uric” and select the investigation.
  • The Investigation notes will appear under the investigation section.
  • A toaster message will appear at UI.

The user can write medical advice for the patients.

  • A doctor usually advises patients regarding the precautions they should take during illness, to add Medical Advise click on “Medical Advise” link.
  • Enter advice keywords and list will appear in UI.
  • Select any advice from the list and click on the ADD button, this will add Medical Advice for the patient under current observation.
  • A toaster message will appear at UI.

The user can write plan(s) for the patients.

  • Enter Plan and click on the Add button.
  • A toaster message will appear at UI.
  • The plan will appear under Plan tab as shown below:

The user will view the details of the Practitioner(s).

  • To view details of a Practitioner, user will click on the View Details link under the Practitioner(s).

The user will be able to change password of the account.

  • To change the password, click on the Change password link in the side bar menu.
  • Change Password form will appear at UI.
  • Enter New Password and Confirm Password.
  • Click on the SAVE CHANGES button.
  • A message will be displayed on UI as shown in below image:
  • Click on the OK button.
  • Congratulations! The password is updated.
  • To logout from Clinic Connection, click on the logout button.

In Appointments, the User can see the upcoming appointments and can create new appointments.

  • A consultant can search patient and add appointment(s) by clicking on the time slot(s).
  • Create Appointment form will appear at UI.
  • The user will fill the following and click on the create appointment button:
    • First Name.
    • Last Name.
    • D.O.B.
    • Phone Number.
    • Address.
    • City.
    • Country.
    • Gender.
    • Email & Passwords for Online Account.
  • A toaster message will appear at UI.
  • The appointment will start appearing at the appointments grid.
  • The user can also search the patient by searching with patient’s name.
  • The user will be able to select the patient from the dropdown list.
  • Select the patient from the dropdown menu and click on the Create Appointment button.
  • The appointment will be created and it will appear at the appointments grid.
  • The user can click on the appointment to start the appointment.

The user will be able to add payment for the appointment marked.

  • To add payment, click on the Add Payment button on the appointment screen.
  • Create invoice view will appear at UI.
  • The user will be able to select services taken by the patient under the appointment.
  • The user will click on the Create Invoice button.
  • A toaster message will appear at UI.
  • Invoice details will appear at the UI. The user can take the print of the invoice by clicking on the Print button.
  • Invoice will appear in separate window.
  • The user can add payment by clicking on the Add Payment button.
  • The user will enter the amount under the section in which the payment is received.
  • The user will then click on the Pay Now button under Apply to Invoice section.
  • The following toaster messages will appear at UI.
  • By clicking on the Print button the user can take the print of the Invoice.

The user will select the Appointment status from the dropdown menu to start writing the Prescription.

  • Select Started from the dropdown menu.
  • As soon as the user select started from the dropdown menu, Start Consultation button gets enabled at the UI.
  • The user will click on the Start Consultation button to load the Prescription Note.

The prescription contains following information:

The consultant will be able to record Patient’s medical history under this section.

  • To record Patient Past Illness History (HX), click on the Patient Past Illness History (HX) button at the left menu.
  • The user will be able to write the history in the text area and click on the Add button.
  • A toaster message will appear at UI.
  • The recorded history will become part of Patient’s EMR.

Vital signs are a group of the 6 to 8 most important signs that indicate the status of the body’s vital (lifesustaining) functions. These measurements are taken to help assess the general physical health of a person, give clues to possible diseases, and show progress toward recovery.

General Vitals
  • Heart Rate.
  • Blood Pressure (BP).
  • Resp.
  • Pulse (BPM).
  • Pulse OX.
  • Temperature (F).
  • Height (CM) and
  • Weight (KG).

Note: The Metric BMI will be calculated by the system.

  • To record Patient Vitals, click on the Vitals link.
  • Add Vitals(s) and click on the Add button.
  • Vitals will be added under Vitals tab.

The complaint patient tells the doctors while Checked In.

  • Enter the complaint.
  • Select duration.
  • A toaster message will appear at UI.
  • Select type and click on the ADD button.

The user can select the preloaded diagnosis from the List from ICT-10.

  • To Add Diagnosis of a patient enter diagnosis. The list displayed will be displayed.
  • Select any item from the list and click to save changes, this will add diagnosis for the patient under current observation.
  • The added diagnosis will appear under the Diagnosis Section.

The user can Add Medication to a Patient’s Prescription.

  • A doctor can prescribe medicine using the Medicine feature provided under the Prescription Section, to prescribe medicine(s) click on the Add Medicine button, this will open the following section.
  • Select medicine from the drop down list and click add button, user can provide instructions, route, days, Frequency & Dosage for medicine.
  • The Added medication will appear under the medication section, current view.

The user can prescribe the patients to take lab test.

  • A doctor can refer a Patient to Laboratory for any Investigation that he feels the patient must go through, Investigation feature is provided under the Prescription Section.
  • To enter the Investigation, please click on the “Investigation” link and type a keyword e.g. “Uric” and select the investigation.
  • The Investigation notes will appear under the investigation section as below.

Allergy is a medical condition that can be caused by many things e.g. Food, Medicine, Atmosphere, Fabric etc

  • Allergy is a medical condition that can be caused by many things e.g. Food, Medicine, Atmosphere, Fabric etc.
  • To record a Patient’s Allergies, select the allergy Type, Name, Duration and click on the ADD button.

The user can write medical advice for the patients.

  • A doctor usually advises patients regarding the precautions they should take during illness, to add Medical Advise click on “Medical Advise” link.
  • Enter advice keywords and list will appear in UI.
  • Select any advice from the list and click on the ADD button, this will add Medical Advice for the patient under current observation.

A patient’s Family History is a very important feature that help’s the Doctor’s to diagnose many diseases.

  • Enter Diagnosis.
  • Select Present (whether it is available in any family relation or not).
  • Select Relation.
  • Enter remarks and click on the ADD button.

It contains patient’s history of activities i.e. Smoking, Alcohol, Cocaine, Junk Food, etc.

  • Select Activity.
  • Enter Activity Description.
  • Select Present (Yes/No).
  • Select Frequency.
  • Enter remarks and click on the ADD button.

Immunization is the process whereby a person is made immune or resistant to an infectious disease, typically by the administration of a vaccine. Vaccines stimulate the body's own immune system to protect the person against subsequent infection or disease.

  • Enter Name.
  • Enter Outcome/Reaction.
  • Enter date and click on the ADD button.

A doctor or the user can Refer a Checked-in Patient to another Clinic/Consultant if required. For instance a Patient is checked in to General physician where he is initially examined. The General Physician then feels that the patient needs special consultation from an ENT Specialist, so the user or the doctor will use the Referral feature to refer the Patient to ENT consultant.

  • Check post the referral checkbox.
  • Select the Consultant’s name.
  • Enter Mobile No and click on the REFER button.

Patients often require a follow up checkup with their doctor and to facilitate that a patient should know in advance when to visit the doctor again.

  • Enter Date and click on the CONFIRM button.
  • Click on Save button to ensure prescription entered is saved.
  • A message will pop-up for the saved items on every step.
  • To print report of the patient’s EMR, Consultant will click on the Report button.
  • To checkout patient, Consultant will click the checkout button.
  • After successful check out, the below mentioned screen will appear at UI.
  • Consultant can manage document(s) for his patient.
  • Patient chart will appear in UI.
  • Consultant can attach any document in related patient chart.
  • Click on the Upload button to attach the file.
  • The Consultant can also avail the facility of Video Call feature.
  • The user will click the Video Call button at the top of the page to start a video conversation.
  • The user can create the following under Finance section:
    • Create Invoice(s).
    • Add Payment(s).
  • Click on the Invoices link under Finance tab.
  • The user will be able to create an invoice by clicking on the Add Invoice button.
  • The user will be able to search the patient’s invoice in the list appearing at the UI.
  • The user can take the prints of the invoice by clicking on to the Print button against each invoice.
  • Click on the Payments link under Finance tab.
  • The user will be able to receive payment(s) by clicking on the Add Payment button.
  • The user will be able to search the patient/Receipt no in the list appearing at the UI.
  • The user can take the prints of the Receipt(s) by clicking on to the Print button against each patient.

The user will be able to extract the following reports from the system:

  • Appointment Summary Report.
  • Billing Report.
  • Patient Waiting Time Report.